Meet people where they pay
Shift from single lump-sum billing to installment-friendly options. Offer weekly or bi-weekly reminders that sync with how tenants actually receive income.
Automate clarity
Every charge should explain itself. Use itemized statements, instant receipts, and predictable due-date nudges so tenants never wonder where the numbers come from.
Reward on-time behavior
Offer micro-perks for consistent payments: reduced fees, priority maintenance, or small credits. Positive reinforcement keeps churn low.